Talk to a person

Queued is run by one person, so you're not going to get a ticket number or a canned reply. You'll usually hear back the same day. If it's something urgent — your queue is down mid-rush and clients are standing there — call rather than email.

If something's broken, the fastest fixes come from knowing your shop name, roughly when it happened, and what you were doing at the time. A screenshot of what you saw helps more than anything else.

If you want a copy of your data, or want your shop and its records deleted, email the address above and say so. See the privacy policy for what we hold and for how long.